1. Introduction

Welcome to Alwathiq. We value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our bespoke tailoring services.

2. Information We Collect

We collect information to provide a better experience for our clients, including:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Email address, telephone numbers, and shipping/billing addresses.
  • Measurement Data: Specific tailoring measurements provided for bespoke garment creation.
  • Technical Data: IP address, browser type, and location data used for site optimization.

3. How We Use Your Information

Your data allows us to:

  • Process and deliver your orders efficiently.
  • Manage our relationship with you (e.g., notifying you about order status).
  • Send you our newsletter and exclusive offers (only if you have opted in).
  • Improve our website UX/UI based on how you interact with our content.

4. Data Security

We have implemented high-level security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and third-party service providers (like shipping couriers) who have a business need to know.

5. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a seamless experience. You can set your browser to refuse all or some cookies, but please note that some parts of this website may become inaccessible or not function properly.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, or erasure of your personal data.

7. Contact Us

For any questions regarding this Privacy Policy, your personal data, or our data protection practices, please reach out to our administration team.